The work Dr. Shinto did was incredible - definitely 5 stars. My only complaint is that the amount of time I have to wait at every visit is outrageous. It’s often at least a half an hour sitting in the dental chair waiting. My appt was at 9:45 and they took me in pretty quickly, took x-rays, and set me up. Then I sat there fuming for 40 minutes! If they couldn’t see me until after 10:30, then why make me get there so early. I realize he had to look at my file and he wanted to confer with someone but 40 minutes is still way too long to have to wait. If this were the first time, I wouldn’t be complaining but it happens frequently that I’m waiting in the room while the dentist works on someone else. I’m really sick of it and we did discuss it I hope something changes before I look for someone else. The people are great and I like that most everything can be done in that office but after 5+ years of waiting at almost every visit, I’ve about had it.

I found the office of PB Smiles, Dr. Shindo, as well as everyone else in the office, to be kind, patient, and professional. I’m extremely impressed with the expediency of my services. I’ve already recommended them to coworkers and friends. Thank you to PB Smiles for making my visits (3 in one week for various issues) warm and friendly.

They respected my fear of dentistry